Shipping policy

Welcome to Black Death LLC's Shipping Policy. We value your trust and aim to provide you with an efficient and transparent shipping experience. This policy outlines our shipping practices, timelines, and third-party collaborations with Printful and Apliiq.

1. Order Processing

1.1 Processing Time:

  • All orders are processed within 2-7 business days. Orders are not shipped or delivered on weekends or holidays.

  • If we experience a high volume of orders, processing times may be delayed. We will notify you via email if there is a significant delay in your order.

2. Shipping Methods and Delivery Times

2.1 Domestic Shipping:

  • Standard Shipping: 5-10 business days.

  • Expedited Shipping: 3-5 business days.

  • Overnight Shipping: 1-2 business days.

2.2 International Shipping:

  • Standard International Shipping: 10-20 business days.

  • Expedited International Shipping: 5-10 business days.

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. Rates vary based on the shipping method selected and the destination of the package.

4. Third-Party Fulfillment

We partner with third-party providers, including Printful and Apliiq, to fulfill certain products. These partners are responsible for producing, packaging, and shipping your order.

4.1 Printful:

  • Printful is responsible for fulfilling and shipping apparel and accessories. They operate from various locations worldwide, ensuring timely delivery based on your location.

4.2 Apliiq:

  • Apliiq handles custom products and specialty items. Their fulfillment times may vary depending on the complexity of the order.

5. Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

6. Customs, Duties, and Taxes

Black Death LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages and Lost Packages

Black Death LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

7.1 Reporting Issues:

  • Save all packaging materials and damaged goods before filing a claim.

  • Contact us at [Insert Contact Email] with your order number and a description of the issue.

8. Returns and Exchanges

Please refer to our Return Policy [Insert Link to Return Policy] for detailed information on how to return or exchange your items.

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Email: contact@blackdeath.shop

Thank you for shopping with Black Death LLC. We appreciate your business and strive to provide the best service possible.